Hillyard University School of Facility Management Lowering Your Cost To Clean Improving Quality... At Hillyard, our focus is on your facility. We develop cleaning products, training systems, The Hillyard University, School of Facility Management has been designed to supplement a facility managers on-the-job learning with classroom and workshop style learning. Working with facility managers across the country, the 10 topics selected for this year are as follows. Additionally, there will be time available to discuss housekeeping “tips and tricks” you may find useful. and software that assist you in effectively managing your facilities cleaning resources. Hillyard University is just another tool you can use to hone your facility management skills and help lower your facility’s total cost to clean and improve its level of quality. Accredited IEHA - CEU’s Standardization • Product and Equipment Selection • Most Effective and Up-to-Date Procedures The Hillyard University, School of Facility Management is accredited by IEHA (International Executive Housekeepers Association) for their Continuing Education Program. 22.5 Hours, 2.1 CEU’s. Human Resources • Do’s & Don’ts for the Interview Process • Harassment Issues Navigating the Budget Process • Fighting for Your Piece of the Pie • Equipment Purchases • Personnel Cleaning Systems • Team Cleaning (Pros & Cons) • Zone Cleaning (Pros & Cons) Green Cleaning • What it Means to You • Why it is Important Certification • Training Products & Procedures • Operations Manual • Fire & Medical Supervisory & Communication Skills • Effective Supervision Styles • Communicating Up and Down the Chain Safety and Compliance • Work Safety Habits • Labeling Motivating & Team Building • Establishing Goals for the Whole Team • Raising Employee Performance • Increasing Morale Time Management & Planning • How to Plan for Projects • Organization of Projects and Personnel Visit Hillyard.com for dates, location, and registration, or contact your Hillyard Sales Consultant for more information! 6 www.hillyard.com